Published November 29, 2000
by Prentice Hall .
Written in
| The Physical Object | |
|---|---|
| Number of Pages | 213 |
| ID Numbers | |
| Open Library | OL7331177M |
| ISBN 10 | 0130324930 |
| ISBN 10 | 9780130324931 |
For courses in Front Office Management, Hotel Operations, and Lodging Operations. This hands-on workbook with computer tutorial reinforces learning guest accounts receivable management. It lays out all the components of the night audit and provides students with the basic tools necessary to transfer their understanding to the many computer. Download Front Office Operations And Auditing Workbook ebook PDF or Read Online books in PDF, EPUB, and Mobi Format. Click Download or Read Online button to Front Office Operations And Auditing Workbook book pdf for free now. Front Office Operations And Night Audit Workbook. Author: Patrick J. Moreo ISBN: Genre: Business & Economics. This hands-on workbook with computer tutorial reinforces learning guest accounts receivable management. It lays out all the components of the night audit and provides readers with the basic tools necessary to transfer their understanding to the many computer systems developed. Contains Night Audit Problem Sets, Example Problem Sets. Covers Front Office Operational Auditing, and more. Front Office Operations and Auditing Workbook. By EdD Patrick J. Moreo, Gail Sammons and Jeff Beck. Abstract. This hands-on workbook with computer tutorial reinforces learning guest accounts receivable management. It lays out all the components of the night audit and provides readers with the basic tools necessary to transfer their.
Front Office Operations and Auditing Workbook (2nd Edition): Moreo, Patrick J., Sammons, Gail, Beck, Jeff: Books - The operational auditing HANDBOOK Auditing Business and IT Processes. Second Edition. The Operational Auditing Handbook Second Edition clarifies the underlying issues, risks and objectives for a wide range of operations and activities and is a professional companion for those who design self-assessment and audit programmes of business processes in all sectors. Operational audit checklists typically include analyzing the company’s competition and customers, product pricing, sales channels, sales philosophies, and sales personnel. If the company conducts electronic (or telephone) sales along with or in lieu of the brick-and-mortar variety, their back-office or call-center operations will appear on. For Hotel Management training in both large chains and smaller organizations, as well as meeting professionals, this book introduces concepts of organization, communication, ethics and policy 4/5(7).
The auditor and the auditor’s office will adhere to the Government Auditing Standards, or to other Professional Audit Standards as approved by the Audit Committee, in conducting its work, and will be considered independent as defined. Back-House Operations Front Office staff conducts these operations in the absence of the guests or when the guest’s involvement is not required. These operations involve activities such as: Determining the type of guest (fresh/repeat) by checking the database. Ensuring preferences of the guest to give a personal touch to the service. 9. The Front Office and Guest Service Operational Audit. Hotel Front Office Operational Audit Form. Appendix: Manual Night Audit Forms. Back Cover. The goals of the Front Office Operations and Auditing Workbook, Second Edition have evolved over the years. The workbook begins with exercises to provide the user with a clearer insight into. Description. A supplement for courses in Front Office Operations, Front Office Management, Hotel Operations, and Lodging Management. Designed to help students understand the basics of designing and operating a system of guest accounts receivable in the front office of a hotel or other lodging facility, this workbook guides them step-by-step in performing an audit of the guest accounts.
